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disabled facilities and accessiblity

Visitor Information

Annandale Distillery and Visitor Centre welcomes less-abled guests, their helpers and carers.

We have designated disabled parking spaces for blue badge holders in our bottom car park, these are situated as close as possible to the Visitor Centre. On arrival, should further assistance be required, signage advises to telephone reception on 01461 207817 to notify staff who will bring our pneumatic wheelchair to you for your use during your visit.

Please note that Annandale Distillery is a historic site which dates back to 1836. The courtyard is cobbled. We are a working distillery and as such a section of the distillery tour is not accessible to less-abled visitors. The Stillhouse is located on the first floor of the building and is only accessible by a flight of stairs.

We have fully accessible toilet facilities on site as well as a baby changing area. 

The visitor toilets are located across the courtyard opposite The Maltings Coffee Shop. Please ask staff for assistance if you need help across the courtyard. 

The Maltings Coffee Shop is level surfaced for ease of navigation. It is furnished with beautiful handcrafted ash tables and stools. Two sofas are also available. Should visitors require a more supportive seat, padded upright chairs are available.

Should you require more detailed information regarding accessibility to the distillery site please see our Visit Scotland approved Accessibility Guide HERE. Or feel free to call us here on 01461 207817, our dedicated staff will be only too happy to help.

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